WHO ARE WE
ALW has been developed by an accommodation industry provider and a former Police Officer to ensure safe and respectful stays for all guests. In one weekend, the developer had two apartments completely trashed by two different booking groups. As an Accommodation provider, you know these guests, you’ve had them stay! You also know the costs that quickly add up to clean, repair, and the loss of revenue. Enough is enough, it is time to name these rogue guests, and alert other providers of the potential risk.
By providing a database listing rogue guests provided by active accommodation service providers, we are ensuring better stays and better guests. When guests book accommodation, they have the right to a respectful, trouble-free stay, which should not be interrupted by the poor behaviour of other rogue guests. Providers and staff also deserve respectful interactions with guests.
Launched in 2020, Independently owned and operated from Australia, ALW offers you, as Accommodation Providers, a risk mitigation platform against physical, mental and reputational damage caused by rogue guests behaving badly.