ALW Website Disclaimer

[Last updated: 28 July 2020]

If you require any more information or have questions about our website or this disclaimer, please feel free to contact us at [email protected].

Disclaimer

This website and its content are provided on an ‘as is where is’ basis and any use or reliance you make of our website or content is done so at your own risk. We will not be liable for any loss or damage suffered by you or a third party arising from your use of our website.

You agree:

• While we endeavour to keep content on the website relevant, we make no warranty about the completeness, accuracy, reliability, suitability or availability of the website or the content, services or information contained on or available via the website.
• Where we provide links on our website to third party sites, the links are provided solely for your convenience. Third party websites are beyond our control, we do not endorse their content and accept no responsibility for the content or other material that may be contained on the third party sites or any use you make of them. When you leave our website, other websites have their own terms of use and privacy policy, which you should read and understand before use.
• All material on our website is protected by copyright. We own the copyright unless indicated otherwise. Our intellectual property is an important asset of our business and we take active steps to protect it.
• While we aim for smooth operation of our website, we make no warranty that it will be available, error free or virus free. We reserve the right to change, remove or terminate the website or parts of it without notice.

All the content on our website is made available in good faith and for general informational purposes only. Where we talk about improving your property, tips for accommodation providers or similar business improvement articles, this is general information only and may not be able to be replicated in your business. You should not rely on information provided by us without first undertaking your own independent research and/or obtaining professional advice if required.

Our concept of ‘providing better stays for better guests’ is a great idea of which we are understandably proud. We anticipate over time, as more accommodation providers use our services and upload information about underperforming guests, it will become a more and more useful tool for accommodation providers. Importantly though, if you are a member of and conduct a database search, even if a guest does not show up in the search results as being problematic, we make no guarantee that they will be a good guest. They may still do the wrong thing and your property or business may still suffer harm even though you used our platform. Accordingly, we cannot guarantee that your objectives will be met or that your results will be as expected, consistent or improve.

In conjunction with your other risk minimisation business practices, our website should be used as part of your risk minimisation strategy.

If a search result reveals violence as one of the categories listed against a guest name, you should take additional care when dealing with that guest and provide training for your staff for handling these scenarios.

Consent

By using our services (if applicable) and/or website, you agree to the terms of this disclaimer. If you do not agree, please do not use our website or services.

Update

We may update the terms of this disclaimer from time to time. We have included a ‘last updated’ date at the top to help you keep track of any changes and you should check back regularly for any updates.

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